Corrections and Brand Requests

We work hard to get things right. For every guide, we read what manufacturers, regulators and standards bodies publish, and we date what we report. Even so, we can miss something, and brands change their specifications, warranties and policies without notice. If you find a mistake on Cupindy, please tell us. We regret any error, and we would much rather hear about it and fix it.

Report an error

Send us the details

Email [email protected] Use the contact form

Please include:

  • The link to the page where you saw the statement.
  • The exact sentence you believe is inaccurate.
  • What you believe is correct, with a link to a source if you have one.
  • Your relationship to the brand or product, if any. This helps us understand the request. It does not change how we review it.

What happens next

1

We reply within 5 business days.

2

We check the statement against the original source, such as the brand's own page, a regulator or a standards body.

3

If we confirm an error, we correct it on the page and update the date the page was last reviewed.

4

If we cannot confirm an error, we write back and explain which source we relied on. You are welcome to send us more information.

What we correct

We correct factual errors such as a wrong specification, date, warranty term or link, and information that has gone out of date. We also reword sentences that could be misread, even when they were not strictly wrong.

If you represent a brand

If you represent a brand named on one of our pages and you believe a statement is inaccurate, send us the page link and the exact statement. We review requests within 5 business days and correct the errors we can verify. A commercial relationship, with us or with Amazon, does not speed up a request or slow it down.

How we write our guides

Cupindy does not test products in a laboratory. Our articles report what manufacturers and retailers have published, as of the date shown on each page. Brand names are used only to identify products, and Cupindy is not affiliated with or endorsed by any brand named. Where a page repeats a claim such as "PFAS-free", it is the brand's own claim, and we did not test it. Our articles are general information, not medical, legal or professional advice.

Thank you for helping us keep this site accurate.